Privacy Policy (GDPR)

1. Data Collection
When you visit or place an order on www.eloop-byeloshl.fr, we may collect the following data:

• First and last name
• Postal address
• Email address
• Phone number (optional)
• Order information (products, amounts, delivery method, etc.)

2. Data Usage
Your personal data is used solely to:

• Process and prepare your orders
• Manage delivery and tracking
• Communicate with you when necessary
• Respond to your requests (customer service)

ELOOP by eloshl does not transmit any data to third parties for commercial purposes.

3. Cookies
The site may use cookies to:

• Facilitate navigation and remember your preferences
• Generate traffic statistics
• Improve user experience

You can deactivate cookies at any time in your browser settings. Some site functionalities may then be limited.

4. Security and Retention
Your data is stored securely.
It is retained for the period strictly necessary for the purposes described above and/or to comply with legal obligations (particularly tax and accounting).

5. Your Rights (GDPR)
In accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act, you have the following rights:

• Right to access your data
• Right to rectification or erasure
• Right to object to or restrict processing
• Right to data portability (where applicable)

To exercise these rights, contact us at: contact@eloop-byeloshl.fr.
You can also lodge a complaint with the CNIL if you believe your rights are not being respected.

6. Subcontractors and Transfers (optional, to keep for transparency)
The site may use service providers (hosting, payment, delivery) to ensure its operation. These providers process data only on our behalf and in accordance with our instructions. Some may be located outside the EU; in this case, appropriate safeguards are put in place (e.g., standard contractual clauses).

7. Contact
For any questions regarding data protection: contact@eloop-byeloshl.fr.

Last updated: 13/09/2025